SBM Tower, Port Louis, Tuesday 31 December 2024 – As artificial intelligence, robotics and digital advances are reshaping the landscape across several industries, the banking sector is set to undergo major transformations in the decades to come. To better predict the digital revolution and anticipate future trends, SBM Bank (Mauritius) Ltd has signed an agreement with Gartner and EY to support its digital transformation journey.
Today's banks are increasingly going digital, integrating innovative solutions to better meet customer expectations, strengthen transaction security and improve operational efficiency. By partnering with Gartner and EY, SBM Bank is taking a leap forward in redefining the banking experience in Mauritius and the region.
“In a recent interview, I spoke about our ambition to transform SBM Bank into a financial powerhouse. This means always innovating and pushing back the boundaries of what is possible. Our partnership with Gartner and EY demonstrates our determination to be at the forefront of the digital revolution. We are convinced that this transformation will enable us not only to meet our customers’ current needs, but also to prepare them for a future in which technology will play a central role in their day-to-day financial lives. We are already defining what a bank will look like in the next 50 years and beyond,” said Mr. Premchand Mungar, Chief Executive of SBM Bank (Mauritius) Ltd.
“We are delighted to be working with SBM Bank on this digital transformation project. With our proven expertise in emerging technologies and strategy, we will help the bank define and implement solutions that will reshape the banking landscape, not only in Mauritius, but also in the region,” added Mr. Filippo Baldo, Managing Vice President EMEA FSI Industry Lead at Gartner.
“We are pleased to partner with SBM Bank on this journey, which places innovation and resilience at the heart of its priorities. This collaboration represents a pivotal milestone in the bank’s digital evolution, enhancing its ability to deliver world-class services while driving operational excellence and establishing a distinct competitive edge through technology,” said Mr. Gérald Lincoln, EY Country Managing Partner.
By drawing on the combined expertise of Gartner and EY, SBM Bank confirms its leadership position in the Mauritian banking landscape and its ability to meet the challenges of tomorrow while remaining true to its mission of excellence and innovation.
SBM Bank, a pioneer in digital banking services, having launched the first Internet banking platform in Mauritius almost three decades ago, introduced, last week, SBM Tag, its latest generation mobile banking application packed with new features.